Scarlet Rose Card

At Soirée at the Lake we want you to love your purchases as much as we do! We allow returns of full priced merchandise for store credit or exchange ONLY, within 10 days of receipt. Store credits may be used in-store or for online purchases.

• Clothing is eligible for exchange or store credit within 10 days of receipt.  Please IMMEDIATELY inspect and try on your clothing upon arrival. The item(s) must be unworn, unaltered, unwashed and have the tags attached to be eligible for exchange or store credit.  
• Items returned to us with makeup, deodorant, perfume, smoke or similar product stains will be shipped back to you and are subject to additional shipping cost.
• Damages must be reported within 3 days of receiving merchandise or cannot be returned. Please send a photo via email of damage.
• We reserve the right to refuse a return if the items have any signs of wear, alteration, misuse or damage. 
• Gift Cards, gourmet items, cosmetics, intimates, bras, camisoles, slips, tights, socks, original artwork, Elevazione, Beaudin, and Final Sale/Clearance category items may not be returned or exchanged. 
• Home decor items must be returned in their original packaging. Damages must be reported with photos within 3 days of receiving merchandise or cannot be returned.
• All discounted items are final sale.
• Personalized and special order items are final sale and are not eligible for return unless there is a mistake in manufacturing your order.

For the complete return process and policy details, please read our Return Policy.